> For the complete documentation index, see [llms.txt](https://docs.mineunivers.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mineunivers.com/donaciones-dudas/tickets-como-crearlos.md).

# Tickets como crearlos

* *Abres el apartado de MineUnivers y te dirigues a la opción de soporte, das click en ella y* redireccionara a un apartado donde podrás abrir un tickect.

<figure><img src="/files/OMx8Ynprc0q4PylDan4Q" alt=""><figcaption></figcaption></figure>

* En este apartado vas la esquina superior derecha y das click en " Open new Tickect". Esto te redirecciona a una siguiente pagina en la cual te pedira rellenar todos los apartados.

<figure><img src="/files/1gQ9LZyUdS0e0y0x9ft2" alt=""><figcaption></figcaption></figure>

* Esta en la pagina, tienes que llenar el motivo por el cual estas disponiendo a abrir un tickect, eliges la categoría la cual, se asimila mas a tu problema o duda, y dispones a explicar el motivo y a abjuntar pruebas de ello.

<figure><img src="/files/d3IIXgo6k8j15ltF2yag" alt=""><figcaption></figcaption></figure>


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